The Refinishing Pros
Last Updated: 1/14/2025

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The Refinishing Pros (“we,” “our,” or “us”) operates in the Dallas–Fort Worth, Texas area and provides tub and countertop refinishing services. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, ads, or services.

Information We Collect

We may collect the following information when you visit our website, submit a form, call us, or interact with our ads:

• Personal Information: Name, phone number, email address, property address, and service-related details you voluntarily provide.

• Automatically Collected Information: IP address, browser type, device information, pages visited, and interaction data.

• Advertising & Tracking Data: Information collected via cookies, pixels, or similar technologies (such as Google Ads, Meta Pixel) to measure ad performance and improve marketing.

How We Use Your Information

We use collected information to:

• Respond to inquiries and provide estimates or services

• Schedule appointments and communicate with you

• Improve our website, services, and advertising performance

• Comply with legal obligations

• Provide customer support and follow-ups

We do not sell your personal information.

Advertising & Analytics (Google & Meta Compliance)

We use third-party tools such as:

• Google Ads & Google Analytics

• Meta (Facebook & Instagram) Ads

These platforms may use cookies or similar technologies to:

• Track conversions and ad performance

• Deliver relevant ads based on user interactions

You can manage or opt out of ad personalization through:

• Google Ad Settings

• Facebook Ad Preferences

Sharing of Information

We may share your information only with:

• Trusted service providers (such as CRM, call tracking, or email tools)

• Advertising and analytics partners (for performance tracking only)

• Legal authorities if required by law

All partners are required to protect your data.

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies for functionality, analytics, and advertising. You can disable cookies through your browser settings, though this may affect site functionality.

Data Security

We implement reasonable safeguards to protect your information. However, no online system can be guaranteed to be 100% secure.

Your Rights & Choices

You may:

• Request access to your personal data

• Request correction or deletion of your data

• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

Contact Information

The Refinishing Pros
Dallas–Fort Worth, Texas
📞 (214)836-0299
📧 info@therefinishingpros.com